Collaboration technologies are very beneficial when it comes to group work. When it comes to group work, the most difficult parts are coordinating schedules and communication with the whole group. With collaboration software, communication is shared between all parties instantly. Group members don't have to wait for e-mails to be passed around communicating details, schedule group meeting times, or make phone calls. Information is available to the group as soon as it is posted. It is quick and easy communication without having to coordinate schedules or plan meetings. According to taskmanagementsoft.com, collaboration technologies "organize and coordinate work effort, with reduced slip-ups, mistakes, errors due to miss-communication or verbal direction." Fast, easy communication is the key to the efficiency and effectiveness of collaboration technologies.
Another reason that collaboration technologies are valuable is to "accelerate innovation" (expresscomputeronline.com). When a company is trying to introduce new products, services, or ideas, collaboration technologies are a great way for several people to share ideas and brainstorm in one place so ideas can be sorted and organized easily. This is also a great way for businesses to connect with their clientele. Customers can be a part of the innovation process. Collaboration technologies "support ways to connect communities not only of employees but also of customers, partners and others ‘outside the firewall’ so they can tap into both internal and external knowledge and use that knowledge to accelerate innovation" (expresscomputeronline.com). Collaboration technologies are extremely useful for innovation and customer involvement.
Works cited:
http://www.expresscomputeronline.com/20090413/technology02.shtml
http://www.taskmanagementsoft.com/solutions/technology/collaboration-software.php
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